Returns and Exchanges

Faulty Goods

Faulty goods will be fully refunded; we will pay the return postage.

Non-Faulty Goods

Non-faulty goods must be returned within 7 days after receiving the product. The cost of the goods will be refunded, so long as the goods are still in the condition that they left our warehouse in. The return postage will not be refunded unless the reason for return is due to a mistake by ourselves.

If you have a problem with the product, please contact us before you return the item, on 01287 659036 or 01287 659038 between 9am - 5pm, Monday to Friday.

If you would like further information, please don't hesitate to contact us.

Work & Play Engine Shed Playset
Mercedes Benz Sprinter Animal Transporter
Police Power Boat
Pickup, Trailer and Lets Go Riding Set Special Offer
Falk Baby Claas Tractor & Trailer

Shopping at MyFirstYears is totally secure with delivery in a flash.

We're listed in Shopsafe, your guide to safe shops on the Internet.

Can't find what you're looking for? Take a look at the site map.